Sales Prospecting Perspectives

As you may already know, AG Salesworks is an active user on Twitter. We share insights and posts from many sales and marketing thought leaders and tweet sales prospecting best practices every day. Today, we’re excited to be hosting our very own Twitter chat, #ProspectingChat, at 1:30 PM EST / 10:30 AM PST!

Sales Prospecting Perspectives is pleased to bring you a guest post from Brian Hansford, Director of Client Services and Marketing Automation Practice at Heinz Marketing.

Demand generation has dramatically evolved from activity-based contact marketing to a core strategic function in organizations.  Marketing Automation is a leading force in this evolution, and B2B marketers are rapidly increasing their acumen to provide a direct impact to revenue generation.  But ROI results don’t come quickly, and they’re often hard to measure.    

Heinz Marketing and OnTarget Consulting completed the 2014 Marketing Automation Effectiveness and Performance Survey and we developed this infographic to share the results.  Survey data is on SlideShare.  

There is nothing better than a sales manager who can speak from real experience when providing advice. It can be very difficult to relate to a boss who seems like they need to refer to a sales instruction manual.  It was always encouraging to know that my boss, at one point, had walked in my shoes and understood how to do the job. 

Sales enablement is a hot topic for sales and marketing agencies in 2014. DemandMetric and SAVO Group recently hosted sales enablement summits. Sirius Decisions produced a sales enablement framework and model. HubSpot is hiring “Sales Enablement Stars.”

Alongside these companies, AG Salesworks is encouraging sales and marketing agencies to seriously consider their sales enablement process. Before now, sales and marketing may have had different understandings of the elusive term “sales enablement.” Our newest guide, “Sales Enablement Explained,” includes worksheets, tips, and advice for organizations to agree on what a successful sales enablement plan means to them, including its definition, role, and effectiveness.  

The day in the life of an inside sales rep is very active. It’s understandable that a representative would be put under a lot of stress. There is a lot of pressure to hit your monthly goals, stay on top of tasks and activity, update reports, and follow up with lead appointments. If you don’t stay organized, it's easy to fall behind and lose momentum. Here are a few tips to help you stay on task and manage your stress.

Employee retention seemed to be a taboo subject at my old sales jobs. If sales managers didn’t speak about it, the problem would simply not be a problem. Unfortunately, they seemed to be conditioned to accept that attrition was inevitable with a team of people making cold calls all day. It wasn't uncommon to see about 50% of new hires exit the organization after 6 months. Why? You've taken the time to interview, hire and train a rep, but once they're at altitude, they leave. No one should be OK with that.

With a family background in sales, it’s no wonder I love competition, organization, and numbers. I like that every month your slate is wiped clean and you have another 30 days to crush your numbers. But not only is sales a month-to-month game; it's also quarterly and yearly. The cycle in which we work in inside sales is organized and allows you to plan your time accordingly.

Sales Prospecting Perspectives is pleased to bring you a post from Patrice Morrison, a Business Development Representative at AG Salesworks. 

I’ve seen inside sales described using many analogies. But my favorite analogy by far is the comparison to the popular series, The Hunger Games. These books and movies focus on a woman who has to fight to the death in order to survive The Hunger Games, a twisted competition in which children ages 12 - 18 are forced to particpate, created by central officials to deter rebellion. Now you may be thinking: “How in the world could you see any similarities between the sales world and the dystopian world described by Suzanne Collins?” Even though they’re not shooting bows and arrows at jabberjays like Katniss Everdeen, inside sales reps actually share many qualities with Hunger Games tributes. Here are four:

Working in a sales-oriented job, inside sales reps have numerous goals to hit on a daily, weekly, and monthly basis. But there are other goals to set besides the money-based ones. What personal goals can you set as an inside sales rep? One of the many things I love about AG is that we have various people with whom to discuss how to improve our prospecting skills in order to achieve our targets.

A word I have seen pop all over the business blogsphere these days is “gamification.” Gamification in the workplace in the simplest of definitions is making a game out of employees' day-to-day activities. In the various articles I have read on the topic, the opinions seem to be split on the overall effectiveness of gamification.  Farhad Manjoo of The Wall Street Journal feels that it has the “potential for stifling creativity and flexibility in the workplace, and the growing sensation of being watched, and measured, in everything we do.”  Others believe that creating a game out of an everyday work task increases competition and therefore productivity.  Now I can’t speak for the larger companies (the AMEXes, IBMs and Googles of the world) who leverage a gamification strategy to increase productivity, but I can say that at AG we like to keep it simple and effective.  I’ll share with you an example.