Sales Prospecting Perspectives

I've always prided myself on creating the best culture I possibly can for my inside sales team. The last thing I want is for people to trudge into the office on Monday morning with a look of dread in their eyes, feeling like they have a full week of misery ahead of them. Keeping a good company culture is also partially selfish for me, because I don't want to spend 40 hours a week with miserable people who drain the life out of me. 

Last week, I had the chance to help train a fresh new crop of recruits for a long-time client of ours. After 12 years of trying to figure this teleprospecting thing out, I'd say we're completely sold on how we do things internally around here. The interesting part for me is seeing how others not immersed in the AG Salesworks culture react to our process and mindset. Fortunately, most of the post-training feedback was in line with what we wanted to hear. The long and the short of it was that we helped provide a framework on how to best attack all warm and cold opportunities. Sometimes, all inside sales need is a place to start. 

AG Salesworks is pleased to bring you a guest post from Jeff Shore, an in-demand sales expert, author, speaker and executive coach. 

“Most people do no listen with the intent to understand, they listen with the intent to reply.”

~Stephen R. Covey

Perhaps when you were a child, someone in your life tried to emphasize the importance of listening by reminding you that we each have two ears and one mouth. According to the well-known saying, we have two ears and one mouth in order that we might listen twice as much as we speak. There’s a lot of truth to that idea, and never more so than when a buyer raises objections during the sales process.

Sales Prospecting Perspectives is pleased to bring you a guest blog from Gareth Goh, Content Marketing Manager at InsightSquared. 

If you have a team of outbound prospecting reps, spare a minute to give them some love, attention and empathy. After all, they have perhaps the toughest job in your organization: making cold calls to hit aggressive dial targets day after day can be a grueling experience that weighs on even the most motivated and productive prospecting reps.

At the same time, both you and them know how important their role to the organization is. Without them, your sales pipeline - and subsequently, your bookings results - would be substantially smaller. What can you, as their manager, do to ease the painful monotony of their day-to-day job responsibilities?

Provide them with the structure they need to really do their jobs well.

Back in the mid ‘90s, I was fresh out of college and managing a hotel front desk, with aspirations to one day become the General Manager. I quickly became accustomed to long hours and cranky business travelers, which most of us know can be challenging to say the least. At the time, a large percentage of my friends were living the high life at multiple tech company and making obscene amounts of money relative to their experience, as they were recent college graduates as well.

Good morning, Sales Prospecting Perspectives readers, and Happy December! The holidays are upon us, as is the ending of the fourth quarter for sales. This week, we've curated articles focused on best ways to hit your sales and marketing goals. We hope they're helpful in these final weeks. May the odds be ever in your favor!

The other day someone said to me, “When it comes to cold calling, it’s really just a numbers game. By reaching out to 100 people per day, there’s bound to be someone who says yes.” The comment took me by surprise and I thought to myself, "Wow, do people really think that’s all there is to cold calling? Do they really think of it as 'mindless' dials that will eventually lead to someone who says yes?"

How fast summer goes by.  Now we’re back to autumn-scented Yankee Candles and Halloween costumes. I wonder how many Miley Cyrus bear costumes and Robin Thicke “Beetlejuice” outfits will be out trick-or-treating?  

Before I entered the world of sales, I worked as a preschool teacher for a few years.  I truly enjoyed being a teacher and loved spending my days reading stories and singing songs.  Sometimes I miss it, but I do like to go home at the end of each day without someone else’s boogers on me.  

Teaching preschoolers and working in sales may seem like very different worlds, but there are many things I learned during my time as Miss Colleen that I can apply to my current job as an inside sales rep. Here are some sales tips from a former preschool teacher.

I woke up early over the holiday weekend and found myself immediately thinking about an annoying/stressful situation that took place the day before. At that point, I had to stop myself and wonder what the hell I was doing. I was on the Cape, enjoying what was otherwise a wonderfully sunny few days off with my family. Why did I have to wake up thinking of something that’s bringing me down to negative town? I've always been intrigued by people who seem to have life figured out. For some reason, they manage to navigate the same waters we are all floating on, but somehow they always seem to come out clean with little to no stress slowing them down along the way. From what I've seen, most of these people always take the necessary step back from a situation and look at the big picture. The existing task they are consumed with could potentially overwhelm them with stress, but they have the ability to recognize that what may seem like a big deal now is generally insignificant in the big scheme of things.