Sales Prospecting Perspectives

With inside sales training tactics advancing every day, it’s important for managers to stay up to date on the latest training news. However, instead of only focusing on how to train their reps, managers should also focus on how to train themselves to equip reps with the best tools and strategies they need to get the job done.

And the people who can help the most with that task may be closer than you think. 

With the release of AG Salesworks’ new guide The Inside Sales Manager’s Guide to Sales Team Training featuring Josiane Feigon of TeleSmart, AG has learned that training is not just about the event. It’s a process that has to be perfected during, before, and after that event. The following is a redactment from our new guide. For more advice, please download The Inside Sales Manager’s Guide to Sales Team Training.

Sales training never ends: the initial training week is just the beginning. The most effective B2B sales firms are 22% more likely (more than one in five) than all other sales firms to reinforce training at least once each quarter, according to Aberdeen Group. Companies that carry out post-training reinforcement see 20% more salespeople achieve sales quotas.

Whether you’re building your own inside sales team or considering outsourcing your teleprospecting functions, it’s important to know and perfect the training process for new hires.   

I'll admit it: I never liked role plays. I wouldn't say that I'm necessarily in the minority here. Remembering back to my first few sales jobs, role plays were inevitably part of the training and were what I always dreaded the most. Don't get me wrong: I saw the value in going through the exercise, but I never felt that I put my best foot forward. How can you when you haven't fully absorbed the service/technology you were tasked with calling on?