Sales Prospecting Perspectives

Sales managers, how often are you evaluating your inside sales team’s messaging techniques? You may have given them the tools to get started, but are they able to craft their own templates for emails voicemails? Are you constantly training them on new social selling techniques?

Just the other day, I sat down with our sales team for a role play. After an hour-long session, they walked out of my office with a better idea of how to target our buyers with tailored messaging specific to them. You see, most sales and marketing professionals just don’t have time. “No, I don’t want to tell you the challenges in my environment and what my company does. No, I don’t want to hear about your product or service right off the bat. No, I’m not always in the mood to talk about my day with someone when I’m already late for my next meeting.”

Who's excited for this month's #ProspectingChat? Over at AG Saleswork's Twitter account, we'll be sharing inside sales messaging do's and don'ts for your team. We'll also be welcoming special guest John Golden, CSO of Pipeliner CRM, to discuss his experiences and tips Here are some details about today's Twitter Chat:

Sales Prospecting Perspectives is pleased to bring you a guest post from Russ Heddleston, CEO of DocSend.

Traditionally, sales has relied largely upon human relationships: successful salespeople know their product and their audience and are enthusiastic about talking to people, pursuing, and closing leads with persistence and moxie. Aside from these personal qualities, until the advent of Salesforce in 1999, the only external tools a salesperson needed were a Rolodex and a phone. In the last decade, technology has dramatically changed the landscape in which inside sales reps operate: the Internet has given the general population unprecedented access to information, the penetration of mobile has allowed people to access this information anywhere and anytime, and (somewhat ironically) the number of people who actually answer phone calls has diminished.

At the same time, the tools that salespeople rely on have evolved and have changed how salespeople gain insight into leads, interact with customers and prospects, and organize their efforts. Here are a few tools that have helped salespeople gain new insights and pursue new strategies for success:

Two weeks ago, I entered the Boston Exhibition and Conference Center in awe. It was my first time at HubSpot’s INBOUND Conference, and as a content marketer just starting my career in marketing, there was certainly a lot to take in. I watched Simon Sinek give an inspiring keynote on leadership and learned about how different neuro signals can affect your work. I talked to Boston businesses about how they’re using inbound methodology. I raced from session to session with my laptop and iPod to jot down notes in Google Drive and tweet my top takeaways.

It was an overwhelming experience, for sure. One factor I noticed across the board was the focus on the ever-elusive future - the future of CRM, the future of B2B marketing the future of storytelling. There was even an event called FutureM that coincided with INBOUND14. Why was everyone so preoccupied with the future of marketing?

Sales Prospecting Perspectives is pleased to bring you a guest post from Josiane Feigon, President of TeleSmart.

Millennials are currently flooding inside sales organizations, and their numbers aren’t going to be reduced. They come in a broad range of work personality-types: some are uber-professional superstars with high leadership potential, while others treat the office like a dorm, walk around with their wrecking balls, and have extremely short attention spans.

The challenge of ramping them up and transferring knowledge is big. Since many millennials don’t want anyone telling them what to do, any type of training that involves a talking head or an authority figure is not well received. Here are some issues that inside sales training must overcome if it wants to reach millennials:

Sales Prospecting Perspectives is pleased to bring you a post from Michaela Cheevers, Business Development Representative at AG Salesworks.

As a business development representative, it is important to make every contact attempt count in order to provide your client with the best information possible. Inside sales reps have the same imperative: maximize time by qualifying prospects creatively. That being said, it’s crucial to be prepared when communicating with anyone in your quest for information. No matter who you get live on the phone, chances are they can provide you with some information; you just need to be equipped with the right questions to ask. Here are some ideas for inside sales and business development reps to find opportunities for quality conversations, no matter where you find yourself in the prospecting trenches.