Management

Laney Dowling, Director of Customer Success

Laney Pilpel

Laney Dowling is a Director of Customer Success at AG Salesworks. She began her professional career with the company in 2006 as a Business Development Representative. In 2010, she left AG Salesworks to take a position as an Account Manager, but returned to the company nine months later as a Manager of Client Operations.  She was promoted to Director of Client Operations in July 2011, and transitioned to her current role in August 2013.

Laney is responsible for rolling out new project implementations, as well as ensuring the ongoing success of our customer engagements. She is also a prolific blogger and contributes regular posts to the AG Salesworks web site and the online business social network Focus.com. Laney also plays a leading role in online AG Salesworks videos.

A lifelong New Englander, Laney grew up in Connecticut and currently lives in Marblehead, Mass. with her husband and son. She graduated from Bryant University in Rhode Island with a Bachelor of Science degree in Marketing. When she’s not at work, Laney enjoys cooking, traveling and spending time with her family.

Fun Fact: Laney was born on a leap year.