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Sales Prospecting Perspectives

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How to Increase Employee Retention in Inside Sales

  
  
  
  
Retention

Employee retention seemed to be a taboo subject at my old sales jobs. If sales managers didn’t speak about it, the problem would simply not be a problem. Unfortunately, they seemed to be conditioned to accept that attrition was inevitable with a team of people making cold calls all day. It wasn't uncommon to see about 50% of new hires exit the organization after 6 months. Why? You've taken the time to interview, hire and train a rep, but once they're at altitude, they leave. No one should be OK with that.

4 Ways Inside Sales Reps Are Like Hunger Games Tributes

  
  
  
  
Inside Sales Hunger Games

Sales Prospecting Perspectives is pleased to bring you a post from Patrice Morrison, a Business Development Representative at AG Salesworks. 

I’ve seen inside sales described using many analogies. But my favorite analogy by far is the comparison to the popular series, The Hunger Games. These books and movies focus on a woman who has to fight to the death in order to survive The Hunger Games, a twisted competition in which children ages 12 - 18 are forced to particpate, created by central officials to deter rebellion. Now you may be thinking: “How in the world could you see any similarities between the sales world and the dystopian world described by Suzanne Collins?” Even though they’re not shooting bows and arrows at jabberjays like Katniss Everdeen, inside sales reps actually share many qualities with Hunger Games tributes. Here are four:

Is Cold Calling More Difficult than Closing?

  
  
  
  
perfecting art cold calling resized 600

Some would argue that cold calling is more difficult than closing a deal. When you think about it, you get rejected a heck of a lot more than you typically do when trying to bring in that new deal, right? Plus when you're closing at least you have a captive audience willing to listen to what you have to offer. When you cold call, there is no guarantee what you're offering is even of remote interest to the prospects you're trying to get live. 

Don’t Let Negative Past Sales Experiences Ruin New Opportunities

  
  
  
  
Positive Attitude resized 600

There’s an old adage in sales about sales encounters. It goes something like this:  

You should always go into a sales situation prepared for a no but hoping for a yes.

It’s important to remember that each new opportunity you come across will have its own unique challenges and advantages. Though it’s hard to stay optimistic when objections crop up, bringing baggage from one sales call to another will not help you close. The longer you work with a product or solution, the the more confident you feel in your abilities to sell it, and the more assumptions you may make in regards to the outcome of each business engagement.

Inside Sales Reps: What Are Some of Your Personal Goals?

  
  
  
  
Inside Sales Goals

Working in a sales-oriented job, inside sales reps have numerous goals to hit on a daily, weekly, and monthly basis. But there are other goals to set besides the money-based ones. What personal goals can you set as an inside sales rep? One of the many things I love about AG is that we have various people with whom to discuss how to improve our prospecting skills in order to achieve our targets.

How to Gamify Inside Sales in 3 Steps

  
  
  
  
Gamification

A word I have seen pop all over the business blogsphere these days is “gamification.” Gamification in the workplace in the simplest of definitions is making a game out of employees' day-to-day activities. In the various articles I have read on the topic, the opinions seem to be split on the overall effectiveness of gamification.  Farhad Manjoo of The Wall Street Journal feels that it has the “potential for stifling creativity and flexibility in the workplace, and the growing sensation of being watched, and measured, in everything we do.”  Others believe that creating a game out of an everyday work task increases competition and therefore productivity.  Now I can’t speak for the larger companies (the AMEXes, IBMs and Googles of the world) who leverage a gamification strategy to increase productivity, but I can say that at AG we like to keep it simple and effective.  I’ll share with you an example.

6 Reasons Inside Sales Reps Should Start Exercising Before Work

  
  
  
  
Exercise

I know a lot of people who go to the gym regularly after work, and I myself have always followed that familiar routine. It wasn’t until I started reading over all the benefits from exercising before work and talked to friends who were doing it that I decided to give it a fair shake. There are many benefits for inside sales reps exercising before work.  In inside sales, exercise before the beginning of the work day can motivate you to put your best foot forward. 

Sales Prospecting Perspectives Weekly Recap - Week of February 21, 2014

  
  
  
  
Weekly Recap

Happy Friday, Sales Prospecting Perspectives readers! We hope you had a productive week; we sure did, and this afternoon we'll be having a contest between inside sales reps who passed leads this week. Despite the consistent snow storms in the Northeast (and there seems to be another on the way), we've continued calling across the country for leads. It's important to stay vigorous even through equally vigorous weather conditions.

Are You Afraid of Conflict With Your Inside Sales Reps?

  
  
  
  
Conflict Inside Sales

I would like to think of myself as approachable both as an employee and as a manager. Every boss would like to think they demonstrate that trait, but from what I've seen, that may not always be the case. Unfortunately, many managers want to believe they're approachable, but their outward demeanor shows something else. These are generally the bosses who never seem to have their finger on the pulse of their people. As a result when something unexpected happens, they're shocked. Because they feel out of touch, they lash out rather than getting to the core of the issue. 

Inside Sales & the Mobile Workforce: Tips for Managing Telecommuters

  
  
  
  
Sales Telecommuting

AG Salesworks is pleased to bring you a guest post from Kevin ThorntonExecutive Vice President - Sales & Marketing for VanillaSoft

When you take a look at some of the statistics available, it seems like a no-brainer and a win-win situation to implement a telecommuting program for your sales organization.  According to Global Workplace Analytics, telecommuting could have the following benefits for U.S. companies and commuters:

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